Printer configurations Below are the standard configurations for the HP LaserJet 1022, 1022n, and 1022nw printers. HP LaserJet 1022 printer 18 pages per minute (ppm.
Printing multiple envelopes Printing on transparencies or labels Printing on letterhead and preprinted forms Printing on custom-size media and cardstock Printing on both sides of the paper (manual two-sided printing) Printing multiple pages on a single sheet of paper (N-up printing) Printing booklets Printing watermarks Finding the solution Step 1: Is the printer set up correctly? Step 2: Is the Ready light on? Step 3: Can you print a Demo page? Step 4: Is the print quality acceptable? Step 5: Is the printer communicating with the computer? Step 6: Does the printed page look like you expected? Contact HP support Environmental product stewardship program Protecting the environment Ozone production Energy consumption Toner consumption Paper use Plastics HP LaserJet printing supplies HP printing supplies returns and recycling program information Paper Material restrictions For more information HP Care Pack™ Services and Service Agreements Guidelines for repacking the printer How to contact HP Index HP LaserJet 1022, 1022n, 1022nw User Guide HP LaserJet 1022, 1022n, and 1022nw printers User Guide Copyright information © 2006 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Part number: Q5912-90949 Edition 3, 04/2009 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademark credits Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. Energy Star® and the Energy Star logo® are US registered marks of the United States Environmental Protection Agency. Bluetooth® is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. UNIX® is a registered trademark of The Open Group. Linux® is a U.S. registered trademark of Linus Torvalds. Table of contents 1 Printer basics Quick access to more information .............................................................................................2 Web links for drivers, software, and support ......................................................................2 User guide links ..................................................................................................................2 Where to look for more information ....................................................................................2 Printer configurations ................................................................................................................3 HP LaserJet 1022 printer ....................................................................................................3 HP LaserJet 1022n printer ..................................................................................................3 HP LaserJet 1022nw printer ...............................................................................................3 Walkaround ...............................................................................................................................4 Printer control panel .................................................................................................................. 5 Media paths ...............................................................................................................................6 Priority feed slot .................................................................................................................. 6 Main input tray ....................................................................................................................6 Output bin ...........................................................................................................................7 Printer software .........................................................................................................................8 Supported operating systems ............................................................................................. 8 Printer software for Windows computers ............................................................................8 Printer drivers .....................................................................................................................8 Printer properties (driver) ....................................................................................................9 Printer properties online help ..............................................................................................9 Print setting priorities ........................................................................................................10 Printer software for Macintosh computers ........................................................................10 Embedded web server ......................................................................................................10 Printer media considerations ..................................................................................................12 Supported media sizes .....................................................................................................12 2 Printer connections USB connections .....................................................................................................................14 Connecting the USB cable ...............................................................................................14 Network connections ............................................................................................................... 15 Connecting to the network ................................................................................................ 15 Wireless connections ..............................................................................................................17 Wireless printing ......................................................................................................................18 IEEE 802.11b/g standard .................................................................................................18 Bluetooth ...........................................................................................................................18 3 Managing the printer Printer information pages ........................................................................................................ 20 Demo page .......................................................................................................................20 Configuration page ...........................................................................................................20 Printer Test page ..............................................................................................................20 Using the embedded web server ............................................................................................21 To open the embedded web server ..................................................................................21 ENWW iii Information tab ..................................................................................................................21 Settings tab .......................................................................................................................22 Networking tab ..................................................................................................................22 Other links .........................................................................................................................22 4 Printing tasks Manual feed .............................................................................................................................24 To print using manual feed ...............................................................................................24 Canceling a print job ...............................................................................................................25 Understanding print quality settings ........................................................................................ 26 Optimizing print quality for media types ..................................................................................27 Guidelines for using media .....................................................................................................28 Paper ................................................................................................................................28 Labels ...............................................................................................................................29 Transparencies ................................................................................................................. 29 Envelopes ......................................................................................................................... 29 Cardstock and heavy media .............................................................................................30 Letterhead and preprinted forms ......................................................................................31 Choosing paper and other media ............................................................................................32 HP media .......................................................................................................................... 32 Media to avoid ..................................................................................................................32 Media that might damage the printer ................................................................................32 Loading media into the input trays ..........................................................................................34 Priority feed slot ................................................................................................................ 34 250-sheet main input tray .................................................................................................34 Printing an envelope ...............................................................................................................35 Printing multiple envelopes .....................................................................................................37 Printing on transparencies or labels ........................................................................................39 Printing on letterhead and preprinted forms ...........................................................................40 Printing on custom-size media and cardstock ........................................................................41 Printing on both sides of the paper (manual two-sided printing) ............................................42 Printing multiple pages on a single sheet of paper (N-up printing) .........................................44 Printing booklets ......................................................................................................................45 Printing watermarks ................................................................................................................47 5 Maintenance Cleaning the printer ................................................................................................................. 50 Cleaning the print cartridge area ......................................................................................50 Cleaning the printer media path .......................................................................................51 Changing the pickup roller ......................................................................................................53 Cleaning the pickup roller ........................................................................................................56 Changing the printer separation pad .......................................................................................57 Redistributing toner ................................................................................................................. 59 Changing the print cartridge ....................................................................................................61 6 Problem solving Finding the solution ................................................................................................................. 64 Step 1: Is the printer set up correctly? ..............................................................................64 Step 2: Is the Ready light on? ..........................................................................................64 Step 3: Can you print a Demo page? ...............................................................................64 Step 4: Is the print quality acceptable? ............................................................................65 Step 5: Is the printer communicating with the computer? ................................................65 Step 6: Does the printed page look like you expected? ...................................................65 Contact HP support ..........................................................................................................65 iv ENWW Status light patterns ................................................................................................................66 Paper handling problems ........................................................................................................68 Media jam .........................................................................................................................68 Print is skewed (crooked) .................................................................................................68 More than one sheet of media feeds through the printer at one time ..............................68 Printer does not pull media from the media input tray ......................................................68 Printer curled the media ...................................................................................................69 Print job is extremely slow ................................................................................................69 Printed page is different than what appeared on screen ........................................................70 Garbled, incorrect, or incomplete text ..............................................................................70 Missing graphics or text, or blank pages ..........................................................................70 Page format is different than on another printer ...............................................................71 Graphics quality ................................................................................................................ 71 Printer software problems .......................................................................................................72 Improving print quality ............................................................................................................. 74 Light or faded print ............................................................................................................74 Toner specks ....................................................................................................................74 Dropouts ...........................................................................................................................74 Vertical lines .....................................................................................................................75 Gray background ..............................................................................................................75 Toner smear .....................................................................................................................75 Loose toner .......................................................................................................................76 Vertical repetitive defects .................................................................................................76 Misformed characters .......................................................................................................76 Page skew ........................................................................................................................77 Curl or wave ......................................................................................................................77 Wrinkles or creases ..........................................................................................................77 Toner scatter outline ......................................................................................................... 78 Water droplets on bottom edge ........................................................................................78 Clearing jams ..........................................................................................................................79 Typical media jam locations .............................................................................................79 Removing a jammed page ................................................................................................79 Wired network setup problem solving .....................................................................................82 Appendix A Printer specifications Environmental specifications ..................................................................................................84 Acoustic emissions ..................................................................................................................85 Electrical specifications ...........................................................................................................86 Physical specifications ............................................................................................................87 Printer capacities and ratings ..................................................................................................88 Memory specifications .............................................................................................................89 Port availability ........................................................................................................................ 90 Appendix B Regulatory information FCC compliance ......................................................................................................................91 Declaration of Conformity ........................................................................................................92 Regulatory statements ............................................................................................................93 Laser safety statement .....................................................................................................93 Canadian DOC regulations ...............................................................................................93 Korean EMI statement ...................................................................................................... 93 Laser statement for Finland .............................................................................................. 94 Environmental product stewardship program .........................................................................95 Protecting the environment ...............................................................................................95 Ozone production .............................................................................................................95 Energy consumption ......................................................................................................... 95 ENWW v Toner consumption ........................................................................................................... 95 Paper use .........................................................................................................................95 Plastics .............................................................................................................................95 HP LaserJet printing supplies ...........................................................................................96 HP printing supplies returns and recycling program information .....................................96 Paper ................................................................................................................................96 Material restrictions ..........................................................................................................96 For more information ........................................................................................................96 Material safety data sheet ....................................................................................................... 98 Appendix C Warranty and licensing Hewlett-Packard limited warranty statement ..........................................................................99 Hewlett-Packard software license agreement ......................................................................101 Print cartridge limited warranty .............................................................................................102 Appendix D HP parts and accessories Ordering supplies .................................................................................................................. 104 10/100 networking and wireless print servers .......................................................................106 Using HP print cartridges ......................................................................................................107 HP policy on non-HP print cartridges .............................................................................107 Storing print cartridges ...................................................................................................107 Print cartridge life expectancy ........................................................................................107 Saving toner ....................................................................................................................107 Appendix E Service and support Availability of support and service .........................................................................................110 HP Care Pack™ Services and Service Agreements ......................................................110 Guidelines for repacking the printer ......................................................................................111 How to contact HP ................................................................................................................112 Index vi ENWW 1 Printer basics This chapter provides information on the following topics: ● ● ● ● ● ● ● Quick access to more information Printer configurations Walkaround Printer control panel Media paths Printer software Printer media considerations ENWW 1 Quick access to more information The following sections provide resources for additional information about the HP LaserJet 1020 series printer. NOTE The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw printer models. Web links for drivers, software, and support If you need to contact HP for service or support, use one of the following links. HP LaserJet 1022 printer ● ● In the United States, see http://www.hp.com/support/lj1022/. In other countries/regions, see http://www.hp.com/. User guide links ● ● ● ● Walkaround (location of printer components) Changing the print cartridge Problem solving Ordering supplies Where to look for more information ● ● ● CD user guide: Detailed information on using and troubleshooting the printer. Available on the CD-ROM that came with the printer. Online Help: Information on printer options that are available from within printer drivers. To view a Help file, access the online Help through the printer driver. HTML (online) user guide: Detailed information on using and troubleshooting the printer. Available at http://www.hp.com/support/lj1022/. Once connected, select Manuals. 2 Chapter 1 Printer basics ENWW Printer configurations Below are the standard configurations for the HP LaserJet 1022, 1022n, and 1022nw printers. HP LaserJet 1022 printer ● ● ● ● ● ● ● ● ● ● ● ● ● ● 18 pages per minute (ppm) A4 media and 19 ppm for letter media First page out in as few as 8 seconds ProRes 1200 print quality setting that provides fine-line detail at 1200 x 1200 dots per inch (dpi) 250-sheet main input tray Priority feed slot 100-sheet output capacity EconoMode (saves toner) Print watermarks, booklets, multiple pages per sheet (N-up), and first page on different media than rest of the document 8 MB RAM 2,000-page print cartridge Host-based printer drivers USB 2.0 High Speed Power switch 26 PCL fonts HP LaserJet 1022n printer The HP LaserJet 1022n printer includes an internal network port. NOTE For more information about printer drivers, see http://www.hp.com/support/lj1022/. HP LaserJet 1022nw printer The HP LaserJet 1022nw printer includes all of the features of the HP LaserJet 1022n printer with the addition of integrated 802.11b/g wireless connectivity. NOTE For more information about this product, see the HP LaserJet 1022nw Wireless User Guide. ENWW Printer configurations 3 Walkaround The following illustrations identify the components of the HP LaserJet 1022, 1022n, and 1022nw printers. 1 2 3 4 5 6 7 8 9 10 11 12 Output bin Input tray cover 250-sheet main input tray Priority feed slot Output media support Print cartridge door CANCEL button GO button Go light Ready light Attention light Wireless light (HP LaserJet 1022nw printer only) 1 2 3 4 Internal network port (HP LaserJet 1022n and HP LaserJet 1022nw printers only) USB port Power receptacle On/off switch 4 Chapter 1 Printer basics ENWW Printer control panel The printer control panel is composed of three lights and two buttons. The HP LaserJet 1022nw printer has an additional light at the top of the control panel. These lights produce patterns that identify your printer's status. 1 2 3 4 5 6 CANCEL button: To cancel the print job that is currently printing, press the CANCEL button. GO button: To print a Demo page or to continue printing while in manual feed mode, press and release the GO button. To print a Configuration page, press and hold the GO button for 5 seconds. Go light: Indicates that the printer is receiving data when flashing. Ready light: Indicates that the printer is ready to print. Attention light: Indicates that the printer media input trays are empty, the print cartridge door is open, the print cartridge is missing, or other errors. See Printer information pages for more information. Wireless light: (HP LaserJet 1022nw printer only) When the Wireless light is on solid, a wireless connection has been established. When the Wireless light is off, wireless operation is disabled. When the Wireless light is flashing, the printer is trying to establish a wireless connection. NOTE See Status light patterns for a description of the light patterns. ENWW Printer control panel 5 Media paths The following sections describe the input trays and output bin. Priority feed slot You should use the priority feed slot when feeding one sheet of paper, envelope, postcard, label, or transparency. You can also use the priority feed slot to print the first page on different media than the rest of the document. Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). When loading media, adjust the media guides to match the width of the media that you are using. See Choosing paper and other media for more information about media types. Main input tray The main input tray, accessed from the front of the printer, holds up to 250 sheets of 20-lb paper or other media. For information about media specifications, see Printer capacities and ratings. Media guides ensure the media is correctly fed into the printer and the print is not skewed (crooked on the media). The main input tray has both side and front media guides. When loading media, adjust the media guides to match the length and width of the media that you are using. 6 Chapter 1 Printer basics ENWW Output bin The output bin is located on the top of the printer. Printed media is collected here in the correct sequence. The output media support provides improved stacking for large print jobs. ENWW Media paths 7 Printer software The following sections describe the supported operating systems and the software that are provided with the HP LaserJet 1022, 1022n, and 1022nw printers. NOTE Not all software is available in all languages. Supported operating systems The printer comes with software for the following operating systems: ● ● ● ● ● Windows XP Windows 2000 Windows ME Windows 98 Second Edition (SE) Windows Server 2003 For more information about upgrading from Windows 2000 Server to Windows Server 2003, go to http://www.microsoft.com/. For more information about Windows Server 2003 Point and Print, go to http://www.microsoft.com/. For more information about Windows Server 2003 Terminal Services and Printing, go to http://www.microsoft.com/. ● Mac OS X v10.2 and later Printer software for Windows computers The following sections provide instructions for installing the printer software on various Windows operating systems and the software that is available to all users of the printer. To install printer software Insert the software CD that came with the printer into the computer CD-ROM drive. Follow the on-screen installation instructions. NOTE If the Welcome screen does not open, click Start on the Windows task bar, click Run, type Z:\\setup (where Z is your CD drive letter), and click OK. Printer drivers A printer driver is the software component that provides access to printer features and provides the means for the computer to communicate with the printer. 8 Chapter 1 Printer basics ENWW Printer properties (driver) Printer properties control the printer. You can change the default settings, such as media size and type, printing multiple pages on a single sheet of media (N-up printing), resolution, and watermarks. You can access the printer properties in the following ways: ● ● NOTE Through the software application that you are using to print. This only changes the settings for the current software application. Through the Windows operating system. This changes the default settings for all future print jobs. Because many software applications use a different method of accessing the printer properties, the following section describes the most common methods used in Windows 98 SE, 2000, ME, and Windows XP. To only change the settings for the current software application NOTE Although the steps can vary between software applications, this is the most common method. 1. From the File menu in the software application, click Print. 2. On the Print dialog, click Properties. 3. Change the settings, and click OK. To change the default settings for all future print jobs in Windows 98 SE, 2000, and ME 1. In the Windows task bar, click Start, select Settings, and click Printers. 2. Right-click the HP LaserJet 1020 series printer icon. 3. Click Properties (in Windows 2000, you can also click Printing Preferences). 4. Change the settings, and click OK. NOTE In Windows 2000, many of these features are available from the Printing Preferences menu. To change the default settings for all future print jobs in Windows XP 1. In the Windows task bar, click Start, select Settings, and click Printers and Faxes. 2. Right-click the HP LaserJet 1020 series printer icon. 3. Click Properties, or click Printing Preferences. 4. Change the settings, and click OK. Printer properties online help The printer properties (driver) online help includes specific information about the functions in the printer properties. This online help guides you through the process of changing your printer's default settings. For some drivers, online help gives instructions on using contextsensitive help. Context-sensitive help describes the options for the driver feature you are currently accessing. ENWW Printer software 9 To access the printer properties online help 1. From the software application, click File, and then click Print. 2. Click Properties, and then click Help. Print setting priorities There are two ways to change print settings for this printer: in the software application or in the printer driver. For the HP LaserJet 1022n and HP LaserJet 1022nw printers, you can also change print settings through the embedded web server. Changes made to print settings are prioritized according to where the changes are made, as follows: ● Changes made in the software application override settings changed anywhere else. Within a software application, changes made in the Page Setup dialog box override changes made in the Print dialog box. Changes made in the printer driver do not override settings changed in the software application. Changes made in the embedded web server have the lowest priority. ● ● If a particular print setting can be changed in more than one of the ways listed above, use the method that has the highest priority. Printer software for Macintosh computers The following sections describe how to access the Macintosh software for the HP LaserJet 1022, 1022n, and 1022nw printers. Accessing the printer driver (Mac OS X v10.2 and later) 1. Print Center or Printer Setup Utility should automatically launch. If it does not launch, perform the following steps: a. Double-click the hard drive icon on the desktop. b. Open the Applications folder, and then open the Utilities folder. c. Double-click Print Center or Printer Setup Utility, depending on the operating system. 2. Click Add. The Add Printer List dialog box appears. 3. Select one of the following options from the top menu, depending on how the computer and the printer are connected: ● ● USB Rendezvous (for HP LaserJet 1022n and 1022nw printers only) 4. Select the printer name from the printer list. 5. Click Add. Embedded web server NOTE This feature is only available on the HP LaserJet 1022n and HP LaserJet 1022nw printers. 10 Chapter 1 Printer basics ENWW With the embedded web server, you can gain access to the printer settings and information by typing an IP address or hostname of the printer in a web browser (such as Netscape Navigator or Microsoft® Internet Explorer) on any computer. You can use the embedded web server to configure the printer, view status information, purchase printer supplies, and obtain troubleshooting information. The following web browsers support the embedded web server: ● ● ● Internet Explorer V5.5 (and later) Netscape Navigator V4.75 (and later) Apple Safari See Using the embedded web server for more information. ENWW Printer software 11 Printer media considerations HP LaserJet printers produce excellent print quality. The printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, vellum, and custom-size paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality. The printer can use a variety of paper and other print media in accordance with the guidelines in this user guide. Media that does not meet these guidelines might cause the following problems: ● ● ● Poor print quality Increased media jams Premature wear on the printer, requiring repair For best results, use only HP brand paper and print media. Hewlett-Packard Company cannot recommend the use of other brands. Because they are not HP products, HP cannot influence or control their quality. It is possible for media to meet all of the guidelines in this user guide and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which HP has no control. Before purchasing a large quantity of media, make sure that it meets the requirements specified in this user guide and in the HP LaserJet printer family print media guide. The guidelines can be downloaded from http://www.hp.com/support/ljpaperguide/ or see Ordering supplies for more information about ordering the guidelines. Always test media before you purchase a large quantity. CAUTION Using media that does not meet HP's specifications might cause problems for the printer, requiring repair. This repair is not covered by the HP warranty or service agreements. Supported media sizes For information about supported media sizes, see Printer capacities and ratings. 12 Chapter 1 Printer basics ENWW 2 Printer connections This chapter provides information on the following topics: ● ● ● ● USB connections Network connections Wireless connections Wireless printing ENWW 13 USB connections The HP LaserJet 1022, 1022n, and 1022nw printer models support USB 2.0 High Speed connections. Connecting the USB cable 1. Plug the USB cable into the printer. 2. Plug the other end of the USB cable into the computer when prompted to do so during the software installation. 14 Chapter 2 Printer connections ENWW Network connections The HP LaserJet 1022n and HP LaserJet 1022nw printers can connect to networks through the internal network port. The HP LaserJet 1022nw printer can also connect to 802.11b/g wireless networks. External network print servers are available for the HP LaserJet 1022n and 1022nw printers. The following table identifies what is required to add networking to the printers. Networking options HP LaserJet model 1022n 1022nw 10/100Base-TX Included Included 802.11b/g HP Jetdirect 380x (802.11b only) Included Bluetooth® HP bt1300 HP bt1300 To order the print server, see 10/100 networking and wireless print servers. Connecting to the network Connect one end of a network cable to the network connector on the back of the device, and connect the other end to the network. Be sure to install the printer driver on all computers that connect to the network and need to use the printer. NOTE The following procedures are for the HP LaserJet 1022n and HP LaserJet 1022nw printers only. The Ethernet network must be functional before proceeding with the following instructions. ENWW Network connections 15 Connect the printer to a wired network To connect the HP LaserJet 1022n or HP LaserJet 1022nw printer to a wired network, you need the following: ● ● Functional wired network CAT-5 Ethernet cable To connect the printer to the network, perform the following steps: 1. Connect the CAT-5 Ethernet cable to an available port on the Ethernet hub port or router. 2. Connect the CAT-5 Ethernet cable to the internal network port on the back of the printer. 3. Check that one of the network lights (10 or 100) on the network port located on the back of the printer comes on. NOTE It might take a few moments for the printer network settings to become active and available for use. If one of the network lights does not come on, see Wired network setup problem solving. 4. Print a Configuration page. When the printer is in the Ready state, press and hold the GO button for 5 seconds. NOTE To restore the printer configuration defaults, turn the printer off. Hold the CANCEL and GO buttons, and then turn on the printer. Continue to press the GO and CANCEL buttons until the printer is in the Ready state (from 5 to 30 seconds). Install the printer software 1. Close all applications. 2. Insert the software installation CD into the computer's CD-ROM drive. The Welcome screen displays. 3. Click Next, and follow the installation instructions to check and prepare the system and install drivers, plug-ins, and software. This might take several minutes. 16 Chapter 2 Printer connections ENWW Wireless connections The HP LaserJet 1022nw printer includes the IEEE 802.11b/g standard for wireless networking. NOTE The HP LaserJet 1022n printer supports the IEEE 802.11b/g standard for wireless networking and Bluetooth wireless connectivity options through optional external accessories. For a complete list of available internal HP Jetdirect wireless print servers and HP bt1300 Wireless Printer Adapters (Bluetooth), see 10/100 networking and wireless print servers. For more information about wireless printing, see Wireless printing. ENWW Wireless connections 17 Wireless printing Wireless networks offer a safe, secure, and cost-effective alternative to traditional wired network connections. The HP LaserJet 1022nw printer has built-in wireless connectivity. For the other printer models, see 10/100 networking and wireless print servers for a list of available wireless print servers. IEEE 802.11b/g standard With wireless IEEE 802.11b/g compliant connectivity, the printers can be placed in the office or home and connected to a wireless network running Microsoft, Apple, NetWare, UNIX®, or Linux® network operating systems. This wireless technology provides a high-quality printing solution without the physical constraints of wiring. Peripherals can be conveniently placed in an office or home and can be easily moved without changing network cables. Optional external HP Jetdirect 802.11b/g print servers are available for USB connections. See the documentation that came with the HP LaserJet 1022nw printer for more information. Bluetooth Bluetooth wireless technology is a low-power, short-range radio technology that can be used to wirelessly connect computers, printers, personal digital assistants, cell phones, and other devices. Unlike infra-red technology, Bluetooth's reliance on radio signals means that devices do not have to be in the same room, office, or cubicle with an unobstructed line of sight in order to communicate. This wireless technology increases portability and efficiency within business network applications. 18 Chapter 2 Printer connections ENWW 3 Managing the printer This chapter provides information on the following topics: ● ● Printer information pages Using the embedded web server ENWW 19 Printer information pages Special pages reside within the memory of the printer. These pages help you to diagnose and solve problems with the printer. Demo page The Demo page contains examples of text and graphics. To print the Demo page from the printer, press the GO button when the printer is ready (Ready light on). Configuration page The Configuration page lists current settings and properties of the printer. It also contains a status log report. You can print a Configuration page from the printer or the embedded web server. To print the Configuration page from the printer, press the GO button for 5 seconds when the printer is ready (Ready light on). Printer Test page The Printer Test page contains information about printer driver and port settings. The page also contains information about the printer name and model, computer name, and so on. You can print the Printer Test page from the printer driver. 20 Chapter 3 Managing the printer ENWW Using the embedded web server The embedded web server can be directly accessed on the HP LaserJet 1022n and HP LaserJet 1022nw printers. You do not need to install any software on the computer. You only need to have a supported web browser. To use the embedded web server, you must have Apple Safari, Microsoft Internet Explorer V5.5 or later, or Netscape Navigator V4.75 or later. NOTE The embedded web server does not provide e-mail or status alerts. The embedded web server is available in English only. The embedded web server allows you to view printer and network status and to manage printing functions from your computer instead of from the printer control panel. Below are examples of what you can do using the embedded web server: ● ● ● ● ● ● View printer status information. View and print internal pages. Order new supplies. Set the type of paper loaded in each tray. View and change the printer default configuration settings. View and change network configuration. The embedded web server works when the printer is connected to an IP-based network. The embedded web server does not support IPX-based printer connections. NOTE You do not have to have Internet access to open and use the embedded web server. However, if you click a link in the Other Links area, you must have Internet access to go to the site associated with the link. To open the embedded web server 1. In a supported web browser, type the IP address or hostname for the printer. To find the IP address, print a Configuration page at the printer by pressing and holding the GO button for 5 seconds. NOTE Once you open the URL, you can bookmark it so that you can return to it quickly in the future. 2. The embedded web server has three tabs that contain settings and information about the printer: the Information tab, the Settings tab, and the Networking tab. Click the tab that you want to view. Information tab The Information tab consists of the following pages: ● ● Device Status: This page displays product information such as the network name, network address, and model information. Configuration: This page shows the information found on the printer Configuration page. ENWW Using the embedded web server 21 Settings tab This tab allows you to configure the printer settings from your computer, such as default paper size and EconoMode. If this printer is networked, always consult with the printer administrator before changing the settings on this tab. Networking tab This tab allows the network administrator to control network-related settings for the printer when it is connected to an IP-based network. Other links This section contains links that connect you to the Internet. You must have Internet access to use any of these links. If you use a dial-up connection and did not connect when you first opened the embedded web server, you must connect before you can visit these websites. Connecting might require that you close and then reopen the embedded web server. ● ● ● ● NOTE HP Instant Support: This link connects you to a set of dynamic web pages to solve specific problems and to determine what additional services are available for the printer. Product Registration: This link connects you to the product registration page on the HP website. Order Supplies: This link connects you to the Sure Supply website to order genuine HP supplies from HP or a reseller of your choice. Product Support: This link connects you to the support site for the HP LaserJet 1020 series printer. You can search for help regarding general topics. The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw printer models. 22 Chapter 3 Managing the printer ENWW 4 Printing tasks This chapter provides information on the following topics: ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Manual feed Canceling a print job Understanding print quality settings Optimizing print quality for media types Guidelines for using media Choosing paper and other media Loading media into the input trays Printing an envelope Printing multiple envelopes Printing on transparencies or labels Printing on letterhead and preprinted forms Printing on custom-size media and cardstock Printing on both sides of the paper (manual two-sided printing) Printing multiple pages on a single sheet of paper (N-up printing) Printing booklets Printing watermarks ENWW 23 Manual feed You can use manual feed when printing mixed media, for example, an envelope, then a letter, then an envelope, and so on. Feed an envelope into the priority feed slot and load letterhead into the main input tray. To print using manual feed 1. Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. 2. On the Paper/Quality tab, select Manual Feed from the Source is drop-down list. 3. Feed media into the priority feed slot, and press the GO button each time to print. 24 Chapter 4 Printing tasks ENWW Canceling a print job You can cancel a print job from a software application or a print queue. To stop the printer immediately, remove the remaining paper from the printer. After the printer stops, use one of the following options. ● ● ● Printer control panel: To cancel the print job, press and release the CANCEL button on the printer control panel. Software application: Typically, a dialog box appears briefly on your screen, allowing you to cancel the print job. Windows print queue: If a print job is waiting in a print queue (computer memory) or print spooler, delete the job there. Click Start, Settings, and Printers or Printers and Faxes. Double-click the HP LaserJet 1022 icon to open the window, select your print job, and click Delete or Cancel. Desktop print queue (Mac OS X): Open Print Center, double-click the printer name, select the print job, and click Delete. Embedded web server: Open the printer's embedded web server page, and click Cancel Job. See Using the embedded web server for more information. ● ● If the status lights on the control panel continue to blink after you cancel a print job, the computer is still sending the job to the printer. Either delete the job from the print queue or wait until the computer finishes sending data. The printer will return to the Ready state. ENWW Canceling a print job 25 Understanding print quality settings Print quality settings affect how light or dark the print is on the page and the style in which the graphics are printed. You can also use the print quality settings to optimize the print quality for a specific media type. See Optimizing print quality for media types for more information. You can change the settings in the printer properties to accommodate the types of jobs you are printing. The following are the settings: ● ● ● ● ProRes 1200: This setting provides fine-line detail at 1200 x 1200 dpi. FastRes 1200: This setting provides 1200 dpi effective output quality. 600 dpi: This setting provides 600 x 600 dpi output with Resolution Enhancement technology (REt) for improved text. EconoMode (Save Toner): Text is printed using less toner. This setting is useful when you are printing drafts. You can turn on this option independently of other print quality settings. 1. Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. 2. On the Finishing tab (the Layout tab for some Macintosh drivers), select the print quality setting you want to use. NOTE NOTE Not all printer features are available in all drivers or operating systems. See the printer properties (driver) online Help for information about the availability of features for that driver. To change the print quality settings for all future print jobs, access the properties through the Start menu in the Windows task bar. To change the print quality settings only for the current software application, access the properties through the Print Setup menu in the application you are using to print. See Printer properties (driver) for more information. 26 Chapter 4 Printing tasks ENWW Optimizing print quality for media types Media type settings control the temperature of your printer's fuser. You can change the settings for the media that you are using to optimize the print quality. You can access the optimizing feature from the Paper/Quality tab in your printer driver or from the embedded web server. The HP LaserJet 1022, 1022n, and 1022nw printers provide a number of print modes that allow the unit to adapt more specifically to the printer's media environment. The following tables provide an overview of the driver print modes. NOTE When using the CARDSTOCK, ENVELOPE, LABEL, and ROUGH modes, the printer pauses between pages and the number of pages per minute decreases. Driver print default modes Mode PLAIN LIGHT HEAVY CARDSTOCK TRANSPARENCY ENVELOPE LABEL BOND ROUGH COLOR LETTERHEAD PREPRINTED PREPUNCHED RECYCLED VELLUM Media 75 to 104 g/m2 (20 to 27 lb) < 75 g/m2 (20 lb) 90 to 105 g/m2 (24 to 28 lb) Cardstock or thick media 4-mil, 0.1 monochrome overhead transparencies (OHTs) Standard envelopes Standard HP LaserJet labels Bond paper Rough paper Plain media Plain media Plain media Plain media Plain media Plain media ENWW Optimizing print quality for media types 27 Guidelines for using media The following sections provide guidelines and instructions for printing on transparencies, envelopes, and other special media. Guidelines and specifications are included to help you select media that optimizes print quality and avoid media that might cause jams or damage the printer. Paper For best results, use conventional 75 g/m2 (20 lb) paper. Make sure that the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure about what type of paper you are loading (such as bond or recycled), check the label on the package of paper. Some paper causes print quality problems, jamming, or damage to the printer. Paper usage Symptom Poor print quality or toner adhesion Problems with feeding Problem with paper Too moist, too rough, too smooth, or embossed Faulty paper lot Solution Try another kind of paper: between 100-250 Sheffield and 4-6% moisture content. Check the printer and make sure that the appropriate media type has been selected. Dropouts, jamming, or curl Increased gray background shading Excessive curl Problems with feeding Stored improperly Might be too heavy Too moist, wrong grain direction, or short-grain construction Store paper flat in its moistureproof wrapping. Use lighter paper. Use long-grain paper. Check the printer and make sure that the appropriate media type has been selected. Do not use paper with cutouts or perforations. Use good quality paper. Jamming or damage to printer Problems with feeding Cutouts or perforations Ragged edges NOTE The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the printer temperature. The printer's maximum temperature is 200°C (392°F) for 0.1 second. Do not use letterhead that is printed with low-temperature inks, such as those used in some types of thermography. Do not use raised letterhead. Do not use transparencies designed for Inkjet printers or other low-temperature printers. Use only transparencies that are specified for use with HP LaserJet printers. 28 Chapter 4 Printing tasks ENWW Labels HP recommends that you print labels from the priority feed slot. CAUTION Do not feed a sheet of labels through the printer more than once. The adhesive degrades and might damage the printer. Label construction When selecting labels, consider the quality of the following components: ● ● ● ● Adhesives: The adhesive material should be stable at 200°C (392°F), the printer's maximum temperature. Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams. Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 inches) of curl in any direction. Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. Transparencies Transparencies must be able to withstand the printer's maximum temperature of 200°C (392°F). Envelopes HP recommends that you print envelopes from the priority feed slot. Envelope construction Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: ● ● Weight: The weight of the envelope paper should not exceed 90 g/m2 (24 lb) or jamming might result. Construction: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 inches) curl and should not contain air. Envelopes that trap air might cause problems. Do not use envelopes that contain clasps, snaps, tie strings, transparent windows, holes, perforations, cut outs, synthetic materials, stamping, or embossing. Do not use envelopes with adhesives that do not require moistening, but rely instead on pressure to seal them. Condition: Make sure that the envelopes are not wrinkled, nicked, or otherwise damaged. Make sure that the envelopes do not have any exposed adhesive. Sizes: The envelope size ranges from 90 x 160 mm (3.5 x 6.3 inches) to 178 x 254 mm (7 x 10 inches). ● ● ENWW Guidelines for using media 29 Envelopes with double-side seams An envelope with double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Make sure that the seam extends all the way to the corner of the envelope as shown in the following illustration. 1 2 acceptable envelope construction unacceptable envelope construction Envelopes with adhesive strips or flaps Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The printer's maximum temperature is 200°C (392°F). The extra flaps and strips might cause wrinkling, creasing, or jams. Envelope storage Proper storage of envelopes contributes to good print quality. You should store envelopes flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during printing. Cardstock and heavy media You can print many types of cardstock from the media input trays, including index cards and postcards. Some cardstock performs better than others because its construction is better suited for feeding through a laser printer. For optimum printer performance, do not use paper heavier than 157 g/m2 (42 lb). Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear. NOTE You might be able to print on heavier paper if you do not fill the input tray to capacity and if you use paper with a smoothness rating of 100-180 Sheffield. 30 Chapter 4 Printing tasks ENWW Cardstock construction ● Smoothness: The 135-157 g/m2 (36-42 lb) cardstock should have a smoothness rating of 100-180 Sheffield; 60-135 g/m2 (16-36 lb) cardstock should have a smoothness rating of 100-250 Sheffield. Construction: Cardstock should lie flat with less than 5 mm (0.2 inches) of curl. Condition: Make sure that the cardstock is not wrinkled, nicked, or otherwise damaged. Sizes: Only use cardstock within the following size ranges: ● ● Minimum: 76 x 127 mm (3 x 5 inches) Maximum: 216 x 356 mm (8.5 x 14.0 inches) ● ● ● Cardstock guidelines Set margins at least 2 mm (0.08 inches) away from the edges. Letterhead and preprinted forms Letterhead is premium paper that often has a watermark, sometimes uses cotton fiber, and is available in a wide range of colors and finishes with matching envelopes. Preprinted forms can be made of a broad spectrum of paper types ranging from recycled to premium. Many manufacturers now design these grades of paper with properties optimized for laser printing and advertise the paper as laser-compatible or laser-guaranteed. NOTE Some page-to-page variation is normal when printing with laser printers. This variation cannot be observed when printing on plain paper. However, this variation is obvious when printing on preprinted forms because the lines and boxes are already placed on the page. To avoid problems when using preprinted forms, embossed paper, and letterhead, observe the following guidelines: ● ● ● Avoid using low-temperature inks (the kind used with some types of thermography). Use preprinted forms and letterhead paper that have been printed by offset lithography or engraving. Use forms that have been created with heat-resistant inks that will not melt, vaporize, or release undesirable emissions when heated to 200°C (392°F) for 0.1 second. Typically, oxidation-set or oil-based inks meet this requirement. When the form is preprinted, be careful not to change the moisture content of the paper, and do not use materials that change the paper's electrical or handling properties. Seal the forms in moisture-proof wrap to prevent moisture changes during storage. Avoid processing preprinted forms that have a finish or coating. Avoid using heavily embossed or raised-letterhead papers. Avoid papers that have heavily textured surfaces. Avoid using offset powders or other materials that prevent printed forms from sticking together. ● ● ● ● ● ENWW Guidelines for using media 31 Choosing paper and other media HP LaserJet printers produce excellent print quality documents. You can print on a variety of media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies, and custom-size media. The following are the supported media sizes: ● ● Minimum: 76 x 127 mm (3 x 5 inches) Maximum: 216 x 356 mm (8.5 x 14 inches) Properties such as weight, grain, and moisture content are important factors that affect printer performance and quality. To achieve the best possible print quality, only use highquality media designed for laser printers. See Printer media considerations for detailed paper and media specifications. NOTE Always test a sample of the media before you purchase large quantities. Your media supplier should understand the requirements specified in the HP LaserJet printer family print media guide (HP part number 5851-1468). See Printer media considerations for more information. HP media HP recommends the following HP media: ● ● ● ● ● HP Multipurpose Paper HP Office Paper HP All-in-One Printing Paper HP LaserJet Paper HP Premium Choice LaserJet Paper Media to avoid The HP LaserJet 1022, 1022n, and 1022nw printers can handle many types of media. Use of media outside the printer's specifications will cause a loss of print quality and increase the chance of paper jams. ● ● ● ● Do not use paper that is too rough. Do not use paper with cutouts or perforations other than standard three-hole punched paper. Do not use multipart forms. Do not use paper with a watermark if you are printing solid patterns. Media that might damage the printer In rare circumstances media can damage the printer. The following media must be avoided to prevent possible damage: ● ● Do not use media with staples attached. Do not use transparencies designed for Inkjet printers or other low-temperature printers. Use only transparencies that are specified for use with HP LaserJet printers. 32 Chapter 4 Printing tasks ENWW ● ● Do not use photo paper intended for Inkjet printers. Do not use paper that is embossed or coated and is not designed for the temperatures of the printer's image fuser. Select media that can tolerate temperatures of 200°C (392°F) for 0.1 second. HP produces a selection of media that is designed for the HP LaserJet 1022, 1022n, and 1022nw printers. Do not use letterhead paper with low-temperature dyes or thermography. Preprinted forms or letterhead must use inks that can tolerate temperatures of 200°C (392°F) for 0.1 second. Do not use any media that produces hazardous emissions, or that melts, offsets, or discolors when exposed to 200°C (392°F) for 0.1 second. ● ● To order HP LaserJet printing supplies, go to http://www.hp.com/go/ljsupplies/ in the U.S. or to http://www.hp.com/ghp/buyonline.html/ worldwide. ENWW Choosing paper and other media 33 Loading media into the input trays The following sections describe how to load media into the different input trays. CAUTION If you try to print on media that is wrinkled, folded, or damaged in any way, a jam might occur. See Printer media considerations for more information. Priority feed slot The priority feed slot holds one sheet of media up to 163 g/m2 (43 lb) or one envelope, transparency, or cardstock. Load media with the top forward and the side to be printed facing up. To prevent jams and skewing, always adjust the side media guides before feeding the media. 250-sheet main input tray The input tray holds up to 250 pages of 75 g/m2 (20 lb) paper or fewer pages of heavier media of 25 mm (0.9 inches) or less stack height. Load media with the top forward and the side to be printed facing up. To prevent jams and skewing, always adjust the side and front media guides. NOTE When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. This helps prevent multiple sheets of media from feeding through the printer at one time, reducing media jams. 34 Chapter 4 Printing tasks ENWW Printing an envelope Only use envelopes that are recommended for laser printers. See Printer media considerations for more information. NOTE Use the priority feed slot for printing one envelope. Use the main input tray for printing multiple envelopes. 1. Before loading the envelope, slide the media guides outward to slightly wider than the envelopes. NOTE If the envelope has a flap on the short edge, feed that edge into the printer first. 2. Place the envelope with the side to be printed facing up and the top edge along the left media guide. 3. Adjust the media guides to the width of the envelope. ENWW Printing an envelope 35 4. Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. 5. On the Paper/Quality tab (the Paper Type/Quality tab for some Macintosh drivers), select Envelope as the media type. NOTE Not all printer features are available in all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver. 6. Print the envelope. To print using manual feed, see Manual feed. 36 Chapter 4 Printing tasks ENWW Printing multiple envelopes Only use envelopes that are recommended for laser printers. See Printer media considerations for more information. NOTE Use the priority feed slot for printing one envelope. Use the main input tray for printing multiple envelopes. 1. Open the input tray cover. 2. Before loading the envelopes, slide the media guides outward to slightly wider than the envelopes. 3. Place the envelopes with the side to be printed facing up and the top edge along the left media guide. Stack up to 15 envelopes. NOTE If the envelopes have a flap on the short edge, feed that edge into the printer first. ENWW Printing multiple envelopes 37 4. Adjust the media guides to the length and width of the envelopes. 5. Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. NOTE Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver. 6. On the Paper/Quality tab (the Paper Type/Quality tab for some Macintosh drivers), select Envelope as the media type. 7. Close the input tray cover. 8. Print the envelopes. 38 Chapter 4 Printing tasks ENWW Printing on transparencies or labels Use only transparencies and labels that are recommended for use in laser printers, such as HP transparency film and HP LaserJet labels. See Printer media considerations for more information. CAUTION Be sure to set the correct media type in the printer settings as instructed below. The printer adjusts the fuser temperature according to the media type setting. When printing on special media such as transparencies or labels, this adjustment prevents the fuser from damaging the media as it passes through the printer. Inspect the media to make sure that it is not wrinkled or curled and that it does not have any torn edges or missing labels. 1. Load a single page in the priority feed slot or load multiple pages in the main input tray. Make sure that the top of the media is forward and the side to be printed (rough side) is facing up. 2. Adjust the media guides. 3. Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. 4. On the Paper/Quality tab (the Paper Type/Quality tab for some Macintosh drivers), choose the correct media type. 5. Print the document. CAUTION ENWW Printing on transparencies or labels 39 Printing on letterhead and preprinted forms The HP LaserJet 1022, 1022n, and 1022nw printers can print on letterhead and preprinted forms that can withstand temperatures of 200°C (392°F). 1. Load the paper with the top forward and the side to be printed facing up. Adjust the media guides to fit the width of the paper. 2. Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. 3. On the Paper/Quality tab (the Paper Type/Quality tab for some Macintosh drivers), choose the correct media type. 4. Print the document. To print using manual feed, see Manual feed. NOTE To print a single-page cover letter on letterhead, followed by a multiple-page document, load the standard paper in the main input tray, and then feed the letterhead face up in the priority feed slot. The printer automatically prints from the priority feed slot first. 40 Chapter 4 Printing tasks ENWW Printing on custom-size media and cardstock The HP LaserJet 1022, 1022n, and 1022nw printers can print on custom-size media or cardstock between 76 x 127 mm (3 x 5 inches) and 216 x 356 mm (8.5 x 14 inches). Use the main input tray for multiple sheets. See Main input tray for the supported media sizes. CAUTION Make sure that the sheets are not stuck together before you load them. 1. Load the media with the narrow side forward and the side to be printed facing up. Adjust the side and front media guides to fit the media. 2. Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. 3. On the Paper/Quality tab (the Paper Type/Quality tab for some Macintosh drivers), select the custom-size option. Specify the dimensions of the custom-size media. NOTE Not all printer features are available in all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver. 4. Print the document. To print using manual feed, see Manual feed. ENWW Printing on custom-size media and cardstock 41 Printing on both sides of the paper (manual two-sided printing) To print on both sides of the paper (manual two-sided printing), you must run the paper through the printer twice. NOTE Manual two-sided printing can cause the printer to become dirty, reducing print quality. See Cleaning the printer for instructions if the printer becomes dirty. 1. Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. 2. On the Finishing tab, select Print On Both Sides (Manually) (select Manual Duplex for some Macintosh drivers). Select the appropriate binding option, and click OK. 3. Print the document. NOTE Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver. 4. After side one has printed, gather the printed pages. Turn the printed side down, and straighten the stack. 42 Chapter 4 Printing tasks ENWW 5. Place the stack back in the input tray. Side one should be facing down with the bottom edge feeding into the printer first. Replace the media input tray cover. 6. Press the GO button on the control panel to print side two. ENWW Printing on both sides of the paper (manual two-sided printing) 43 Printing multiple pages on a single sheet of paper (N-up printing) You can select the number of pages that you want to print on a single sheet of paper. If you choose to print more than one page per sheet, the pages appear smaller and are arranged on the sheet in the order that they would otherwise be printed. 1. From your software application, access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. 2. On the Finishing tab (the Layout tab for some Macintosh drivers), select the correct number of pages per side of media. NOTE Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver. 3. (Optional steps) To include page borders, select the check box. To specify the order of pages printed on the sheet, select the order from the drop-down menu. 4. Print the document. 44 Chapter 4 Printing tasks ENWW Printing booklets You can print booklets on letter or A4 paper. NOTE Macintosh computers do not currently support this feature. 1. Load the paper in the main input tray. 2. Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. 3. On the Finishing tab, select the option to Print On Both Sides (Manually). Select the appropriate binding option, and click OK. Print the document. NOTE Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver. 4. After side one has printed, gather the printed pages. Turn the printed side down, and straighten the stack. 5. Place the pages from side one back in the input tray. Side one should be facing down with the bottom edge feeding into the printer first. ENWW Printing booklets 45 6. Press the GO button, and wait for side two to print. 7. Fold and staple the pages. 46 Chapter 4 Printing tasks ENWW Printing watermarks NOTE Macintosh computers do not currently support this feature. You can use the watermark option to print text "underneath" (in the background) of an existing document. For example, you might want to have large gray letters reading Draft or Confidential printed diagonally across the first page or all of the pages of a document. 1. From your software application, access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. 2. On the Effects tab, select the watermark you want to use. NOTE Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver. 3. Print the document. ENWW Printing watermarks 47 48 Chapter 4 Printing tasks ENWW 5 Maintenance This chapter provides information on the following topics: ● ● ● ● ● ● Cleaning the printer Changing the pickup roller Cleaning the pickup roller Changing the printer separation pad Redistributing toner Changing the print cartridge ENWW 49 Cleaning the printer Clean the outside of the printer with a clean, damp cloth when necessary. CAUTION Do not use ammonia-based cleaners on or around the printer. During the printing process, media, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing, and paper jams. To correct and prevent these types of problems, you can clean the print cartridge area and the printer media path. Cleaning the print cartridge area You do not need to clean the print cartridge area often. However, cleaning this area can improve the quality of your printed sheets. 1. Turn the printer off, and then unplug the power cord. Wait for the printer to cool. CAUTION To prevent damage, do not expose the print cartridge to light. Cover the print cartridge if necessary. Also, do not touch the black sponge transfer roller inside the printer. By doing so, you can damage the printer. 2. Open the print cartridge door, and remove the print cartridge. 50 Chapter 5 Maintenance ENWW 3. With a dry, lint-free cloth, wipe any residue from the media path area and the print cartridge cavity. 4. Replace the print cartridge, and close the print cartridge door. 5. Plug the printer into the power outlet, and then turn on the printer. Cleaning the printer media path If you are experiencing toner specks or dots on the printouts, you can use the HP LaserJet cleaning utility to remove excess media and toner particles that can accumulate on the fuser assembly and rollers. Cleaning the media path might extend the life of the printer. ENWW Cleaning the printer 51 NOTE For best results use a sheet of transparency. If you do not have any transparencies, you can use copier-grade media, 70 to 90 g/m2 (18 to 24 lb), with a smooth surface. 1. Make sure that the printer is idle and the Ready light is on. 2. Load the media in the input tray. 3. Print a cleaning page. Access the printer properties (or printing preferences in Windows 2000 and XP). See Printer properties (driver) for instructions. NOTE The cleaning process takes approximately 3 minutes. The cleaning page will stop periodically during the cleaning process. Do not turn the printer off until the cleaning process has finished. You might need to repeat the cleaning process several times to thoroughly clean the printer. 52 Chapter 5 Maintenance ENWW Changing the pickup roller Normal use with good media causes wear. The use of poor media might require more frequent replacement of the pickup roller. If the printer regularly mispicks (no media feeds through), you might need to change or clean the pickup roller. See Ordering supplies to order a new pickup roller. CAUTION Failure to complete this procedure might damage the printer. 1. Turn the printer off, and then unplug the power cord from the printer. Wait for the printer to cool. CAUTION To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper. 2. Open the print cartridge door, and remove the print cartridge. ENWW Changing the pickup roller 53 3. Find the pickup roller. 4. Release the small, white tabs on either side of the pickup roller, and rotate the pickup roller toward the front. 5. Gently pull the pickup roller up and out. 6. Position the new pickup roller in the slot. The circular and rectangular slots on each side will prevent you from installing the roller incorrectly. 7. Rotate the top of the new pickup roller away from you until both sides snap into place. 54 Chapter 5 Maintenance ENWW 8. Reinstall the print cartridge, and close the print cartridge door. 9. Plug the printer into the power outlet, and then turn on the printer. ENWW Changing the pickup roller 55 Cleaning the pickup roller If you want to clean the pickup roller rather than replace it, follow the instructions below: 1. Remove the pickup roller as described in steps 1 through 5 of Changing the pickup roller. 2. Dab a lint-free cloth in isopropyl alcohol, and scrub the roller. WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the printer and plug in the power cord, allow the alcohol to dry completely. 3. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt. 4. Allow the pickup roller to dry completely before you reinstall it in the printer (see Changing the pickup roller). NOTE In certain areas of California, air pollution control regulations restrict the use of liquid Isopropyl Alcohol (IPA) as a cleaning agent. In those areas of California, please disregard the previous recommendations and use a dry, lint-free cloth. The cloth may be moistened with water if desired. 56 Chapter 5 Maintenance ENWW Changing the printer separation pad Normal use with good media causes wear. The use of poor media might require more frequent replacement of the separation pad. If the printer regularly pulls multiple sheets of media at a time, you might need to change the separation pad. See Ordering supplies to order a new printer separation pad. NOTE Before you change the separation pad, clean the pickup roller. See Cleaning the pickup roller. 1. Turn the printer off, and then unplug the power cord from the printer. Wait for the printer to cool. 2. At the back of the printer, unscrew the two screws holding the separation pad in place. 3. Remove the separation pad. ENWW Changing the printer separation pad 57 4. Insert the new separation pad, and screw it into place. 5. Plug the printer into the power outlet, and turn on the printer. 58 Chapter 5 Maintenance ENWW Redistributing toner When toner is low, faded or light areas appear on the printed page. You might be able to temporarily improve print quality by redistributing the toner, which means that you might be able to finish the current print job before replacing the print cartridge. CAUTION To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper. 1. Open the print cartridge door, and remove the print cartridge from the printer. CAUTION To prevent damage to the print cartridge, hold the print cartridge at each end. 2. To redistribute the toner, gently rock the print cartridge from front to back. CAUTION If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric. 3. Reinsert the print cartridge into the printer, and close the print cartridge door. ENWW Redistributing toner 59 If the print is still light, install a new print cartridge. See Changing the print cartridge for instructions. 60 Chapter 5 Maintenance ENWW Changing the print cartridge CAUTION To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper. 1. Open the print cartridge door, and remove the old print cartridge. See the recycling information inside the print cartridge box. CAUTION To prevent damage to the print cartridge, hold the print cartridge at each end. 2. Remove the new print cartridge from the packaging, and gently rock the print cartridge from front to back to distribute the toner evenly inside the cartridge. 3. Pull the tab until all the tape is removed from the print cartridge. Put the tab in the print cartridge box to return for recycling. ENWW Changing the print cartridge 61 4. Insert the new print cartridge in the printer, making sure that the print cartridge is in position. Close the print cartridge door. CAUTION If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric. 62 Chapter 5 Maintenance ENWW 6 Problem solving This chapter provides information on the following topics: ● ● ● ● ● ● ● ● Finding the solution Status light patterns Paper handling problems Printed page is different than what appeared on screen Printer software problems Improving print quality Clearing jams Wired network setup problem solving ENWW 63 Finding the solution You can use this section to find the solution to common printer problems. Step 1: Is the printer set up correctly? ● ● ● ● Is the printer plugged into a power outlet that is known to work? Is the no/off switch in the on position? Is the print cartridge properly installed? See Changing the print cartridge. Is paper properly loaded in the input tray? See Loading media into the input trays. Yes No If you answered yes to the questions above, go to Step 2: Is the Ready light on? If the printer will not turn on, Contact HP support. Step 2: Is the Ready light on? Do the control panel lights look like this picture? NOTE See Printer control panel for a description of the lights and buttons on the control panel. Yes No Go to Step 3: Can you print a Demo page? If the control panel lights do not look like the picture above, see Status light patterns. If you are unable to resolve the problem, Contact HP support. Step 3: Can you print a Demo page? Press the GO button to print a Demo page. Yes No If the Demo page printed, go to Step 4: Is the print quality acceptable? If no paper came out, see Paper handling problems. If you are unable to resolve the problem, Contact HP support. 64 Chapter 6 Problem solving ENWW Step 4: Is the print quality acceptable? Yes No If the print quality is acceptable, go to Step 5: Is the printer communicating with the computer? If the print quality is poor, see Improving print quality. Verify that the print settings are correct for the media you are using. See Choosing paper and other media for information on adjusting the settings for various types of media. If you are unable to resolve the problem, Contact HP support. Step 5: Is the printer communicating with the computer? Try printing a document from a software application. Yes No If the document prints, go to Step 6: Does the printed page look like you expected? If the document does not print, see Printer software problems. If you are using a Macintosh computer, see Mac OS X problems. If you are unable to resolve the problem, Contact HP support. Step 6: Does the printed page look like you expected? Yes No The problem should be resolved. If it is not resolved, Contact HP support. See Printed page is different than what appeared on screen. If you are unable to resolve the problem, Contact HP support. Contact HP support ● NOTE In the United States, see http://www.hp.com/support/lj1022/ for the HP LaserJet 1020 series printer. The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw printer models. ● In other locations, see http://www.hp.com. ENWW Finding the solution 65 Status light patterns Light status legend Symbol for "light off" Symbol for "light on" Symbol for "light blinking" Control panel light message Light status State of the printer Ready The printer is ready to print. Action No action is necessary. Processing data The printer is receiving or processing data. Wait for the job to print. To cancel the current job, press the CANCEL button. Cleaning mode A Cleaning page or a Printer Test page is printing. Wait until the cleaning page is finished printing and the printer is in the Ready state. This could take up to two minutes. Wait until the Printer Test page is finished printing and the printer is in the Ready state. 66 Chapter 6 Problem solving ENWW Control panel light message (continued) Light status State of the printer Out of memory The printer is out of memory. Action The page you are printing might be too complex for the printer's memory capacity. Try lowering the resolution. See Understanding print quality settings for more information. Check the following: ● ● The print cartridge door is completely closed. Media is loaded. See Loading media into the input trays for instructions. The print cartridge is correctly installed in the printer. See Changing the print cartridge for instructions. There is no media jam. See Clearing jams for instructions. Attention: door open, media out, no print cartridge, or media jam This printer is in an error state that requires operator intervention. ● ● Printer initialization A printer initialization is taking place. No action is necessary. Fatal error All lights are on. Unplug the printer for 30 minutes, and then plug the printer back in power outlet. If the printer still has an error, contact HP Support. See Contact HP support. All lights are off. Make sure that there is power. Unplug both ends of the power cord, and then plug the power cord back into the printer and the power outlet. Return to Finding the solution. ENWW Status light patterns 67 Paper handling problems Choose the item that best describes the problem: ● ● ● ● ● ● Media jam Print is skewed (crooked) More than one sheet of media feeds through the printer at one time Printer does not pull media from the media input tray Printer curled the media Print job is extremely slow Media jam ● ● ● ● ● See Clearing jams for more information. Make sure that you are printing with media that meets specifications. See Printer media considerations for more information. Do not print on used paper. Make sure that you are printing with media that is not wrinkled, folded, or damaged. Make sure that the printer is clean. See Cleaning the printer for more information. Print is skewed (crooked) A small amount of skew is normal and might become obvious when using preprinted forms. ● ● See Page skew for more information. Adjust the media guides to the width and length of the media that you are using and try reprinting. See Media paths or Loading media into the input trays for more information. More than one sheet of media feeds through the printer at one time ● ● ● ● The media input tray might be too full. See Loading media into the input trays for more information. Make sure that the media is not wrinkled, folded, or damaged. Try paper from a new ream. Do not fan the paper before loading it into the input tray. The printer separation pad might be worn. See Changing the printer separation pad for more information. Printer does not pull media from the media input tray ● ● ● Make sure that the printer is not in manual feed mode. Make sure that the media guides are adjusted properly. The pickup roller might be dirty or damaged. See Cleaning the pickup roller or Changing the pickup roller for instructions. 68 Chapter 6 Problem solving ENWW Printer curled the media ● ● See Curl or wave for more information. See Media paths or Choosing paper and other media for more information. Print job is extremely slow The maximum speed of the printer is up to 18 ppm for A4 media and 19 ppm for letter media for the HP LaserJet 1022, 1022n, 1022nw printers. Your print job might be very complex. Try the following: ● ● NOTE Reduce the complexity of your document (for example, reduce the number of multiple graphics). Access the printer properties in the printer driver. See Printer properties (driver) for instructions. Set the media type to plain paper. This may cause toner to fuse improperly if you are using heavy media. ● ● Narrow media or heavy media will slow printing. Use normal media. Print speed is based on computer processor speed, the amount of memory, and the amount of hard disk space available on your computer. Try increasing these components. Return to Finding the solution. ENWW Paper handling problems 69 Printed page is different than what appeared on screen Choose the item that best describes the problem: ● ● ● ● NOTE Garbled, incorrect, or incomplete text Missing graphics or text, or blank pages Page format is different than on another printer Graphics quality To preview a print job, use the Print Preview option in the software application (if available). Garbled, incorrect, or incomplete text ● ● The wrong printer driver might have been selected when the software was installed. Make sure that the HP LaserJet 1022 printer driver is selected in the printer properties. If a specific file prints garbled text, there might be a problem with that specific file. If a specific application prints garbled text, there might be a problem with that application. Make sure that the appropriate printer driver is selected. There might be a problem with your software application. Try printing from another software application. The USB cable might be loose or defective. Try the following: ● ● WARNING! Before you connect the USB cable to the printer, always unplug the printer to prevent damage to the printer. ● ● ● ● Disconnect the cable and reconnect it at both ends. Try printing a job that you know works. If possible, attach the cable and printer to another computer, and try printing a job that you know works. Turn off the printer and the computer. Remove the USB cable, and inspect both ends of the cable for damage. Reconnect the USB cable, making sure that the connections are tight. Make sure that the printer is directly connected to the computer. Remove any switchboxes, tape backup drives, security keys, or any other devices that are attached between the USB port on the computer and the printer. These devices can sometimes interfere with communication between the computer and the printer. Restart the printer and the computer. Missing graphics or text, or blank pages ● ● Make sure that your file does not contain blank pages. The sealing tape might still be in the print cartridge. Remove the print cartridge, and pull the tab on the end of the cartridge until the entire length of the tape is removed. Reinstall the print cartridge. See Changing the print cartridge for instructions. To check the printer, print a Demo page by pressing the GO button. 70 Chapter 6 Problem solving ENWW ● The graphic settings in the printer properties might not be correct for the type of job that you are printing. Try a different graphic setting in the printer properties. See Printer properties (driver) for more information. Clean the printer, particularly the contacts between the print cartridge and the power supply. ● Page format is different than on another printer If you used an older or different printer driver (printer software) to create the document or the printer properties settings in the software are different, the page format might change when you try to print using your new printer driver or settings. To help eliminate this problem, try the following: ● ● ● Create documents and print them using the same printer driver (printer software) and printer properties settings regardless of which HP LaserJet printer you use to print them. Change the resolution, paper size, font settings, and other settings. See Printer properties (driver) for more information. For the HP LaserJet 1022n and 1022nw printers, use another printer driver. Graphics quality The graphics settings might be unsuitable for your print job. Check the graphic settings, such as resolution, in the printer properties and adjust them as necessary. See Printer properties (driver) for more information. NOTE Some resolution might be lost when converting from one graphics format to another. Return to Finding the solution. ENWW Printed page is different than what appeared on screen 71 Printer software problems Windows problems Problem A printer driver for the HP LaserJet 1022 printer is not visible in the Printer folder. Solution ● ● Restart the computer. Reinstall the printer software. In the Windows task bar, click Start, select Programs, select HP, select HP LaserJet 1020 series, and then click Uninstall HP LaserJet 1020 series. Turn the printer off. Install the printer software from the CD. Turn the printer back on. NOTE Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon, and select Close or Disable. ● ● Try plugging the USB cable into a different USB port on the computer. If you are trying to print to a shared printer, in the Windows task bar, click Start, select Settings, and select Printers. Double-click the Add Printer icon. Follow the instructions in the Add Printer Wizard. Restart the computer. Reinstall the printer software. In the Windows task bar, click Start, select Programs, select HP, select HP LaserJet 1020 series, and then click Uninstall HP LaserJet 1020 series. Turn the printer off. Install the printer software from the CD. Turn the printer back on. An error message was displayed during the software installation. ● ● NOTE Close any applications that are running. To close an application that has an icon in the task bar, right-click the icon, and select Close or Disable. ● Check the amount of free space on the drive where you are installing the printer software. If necessary, free up as much space as you can, and reinstall the printer software. If necessary, run the Disk Defragmenter, and reinstall the printer software. ● 72 Chapter 6 Problem solving ENWW Windows problems (continued) Problem The printer is in Ready mode, but nothing prints. Solution ● ● Restart the computer. Print a Configuration page from the control panel of the printer, and verify the printer functionality. Verify that all of the cables are properly seated and within specifications. This includes the USB, network, and power cables. Try a new cable. Reinstall the printer software. In the Windows task bar, click Start, select Programs, select HP, select HP LaserJet 1020 series, and then click Uninstall HP LaserJet 1020 series. Turn the printer off. Install the printer software from the CD. Turn the printer back on. ● ● NOTE Close any applications that are running. To close an application that has an icon in the task bar, right-click the icon, and select Close or Disable. Mac OS X problems Symptom For HP LaserJet 1022n and 1022nw printers only When using Mac OS X v10.2, the printer is not using Rendezvous (mDNS) Unable to print from a thirdparty USB card. This error occurs when the software for USB printers is not installed. Possible cause Solution You might need to upgrade your Internal HP Jetdirect card to a version that supports Rendezvous. When adding a third-party USB card, you might need Apple's USB Adapter Card Support software. The most current version of this software is available from Apple's website. Return to Finding the solution. ENWW Printer software problems 73 Improving print quality This section provides information about identifying and correcting print defects. Light or faded print ● ● The toner supply is low. See Redistributing toner for more information. The media might not meet HP's media specifications (for example, the media is too moist or too rough). See Printer media considerations for more information. If the whole page is light, the print density adjustment is too light or EconoMode might be turned on. Adjust the print density, and disable EconoMode in the printer properties. See Saving toner for more information. ● Toner specks ● The media might not meet HP's media specifications (for example, the media is too moist or too rough). See Printer media considerations for more information. The printer might need to be cleaned. See Cleaning the printer or Cleaning the printer media path for instructions. ● Dropouts ● ● A single sheet of media might be defective. Try reprinting the job. The media's moisture content is uneven or the media has moist spots on its surface. Try printing with new media. See Printer media considerations for more information. The media lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different type or brand of media. The print cartridge might be defective. See Changing the print cartridge for more information. ● ● 74 Chapter 6 Problem solving ENWW NOTE If these steps do not correct the problem, contact an HP-authorized dealer or service representative. Vertical lines ● ● Make sure that the tray cover is in place. The photosensitive drum inside the print cartridge has probably been scratched. Install a new HP print cartridge. See Changing the print cartridge for instructions. Gray background ● ● Make sure that the tray cover is in place. Decrease the print density setting through printer properties. This decreases the amount of background shading. See Printer properties (driver). Change the media to a lighter basis weight. See Printer media considerations for more information. Check the printer's environment. Very dry (low humidity) conditions can increase the amount of background shading. Install a new HP print cartridge. See Changing the print cartridge for instructions. ● ● ● Toner smear ● If toner smears appear on the leading edge of the media, the media guides might be dirty. Wipe the media guides with a dry, lintfree cloth. See Cleaning the printer for more information. Check the media type and quality. Install a new HP print cartridge. See Changing the print cartridge for instructions. The fuser temperature might be too low. In your printer driver, make sure that the appropriate media type is selected. ● ● ● ENWW Improving print quality 75 Loose toner ● ● Clean the inside of the printer. See Cleaning the printer for instructions. Check the media type and quality. See Printer media considerations for more information. Install a new HP print cartridge. See Changing the print cartridge for instructions.
Configurazioni della stampante Di seguito vengono riportate le configurazioni standard per le stampanti HP LaserJet 1022, 1022n e 1022nw. Stampante HP LaserJet 1022.
View and Download HP 1022n user manual online. HP LaserJet 1022, 1022n, 1022nw User Guide. Page 3. HP LaserJet 1022, 1022n, and 1022nw printers User Guide.
Download the HP LaserJet 1022 1022n 1022nw user manual,or search and download other millions of manuals/guides/handbooks from ManualLib.
1022nw; HP 1022nw Manuals Manuals and User Guides for HP 1022nw. HP 1022nw User Manual. HP Laserjet,Color Laserjet 1022nw: User Guide.
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HP LaserJet 1022nw printer The HP LaserJet 1022nw (HP LJ 1022nw). see the HP LaserJet 1022nw Wireless User Guide. HP LaserJet 1022, HP LaserJet 1022n.
HP LaserJet 1022 Printer series. Number of models in this. Use the most current version of the reader for viewing these PDF user guides by clicking the 'Adobe.